Description
You may return most new, unopened items which were not special orders within 30 days of delivery for a full refund. Items should be returned in their original packaging. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
To maintain hygienic standards in accordance with Alberta Health and Health Canada infection and disease prevention initiatives ALL medical, surgical, and rehabilitation equipment and soft supports are non-returnable, unless they have a manufacturer guarantee. Other items we do not return include (but are not limited to):
- Personal Protection Equipment (Masks, Sanitizers, Gowns, Gloves)
- Lift Chairs, Scooters or Power Chairs
- Bedding Accessories
- Breast Pumps
- Compression Stockings
- Ostomy Products
- Support & Braces
- Bathroom Equipment
- Pressure Prevention items (including Sheepskin, Ventopedic)
- Nursing Clothes
- Clearance Items
- Any items marked as non-returnable on the product page
- Special order items
*All returns will be responsible for the shipping charges back to Healthcare Solutions, unless it was in result of an error or a defective product*
We cannot accept returns on merchandise that was opened, used, is missing the serial number or UPC, or returned more then 30 days after delivery. If you would like to make a return or exchange, you must contact us by phone or email.
Items returned to us without notification will not be eligible for a refund or exchange.
Email: orders@healthcaresolutions.ca
Shipping
CANADA
| ORDER TOTAL VALUE | RATE |
|---|---|
| Less than $50 CAD | $9.99 CAD* |
| Greater than $50 CAD | FREE* |
| *Note:Larger items may require additional charges | |
**CANADA SHIPPING
Some over sized items such as lift chairs, hospital beds, scooters, ramps, tables, heavy gel or liquids or any item with a higher cubic weight may be subject to a fixed higher rate shipping charge.
Please contact us for a shipping quote before purchase at orders@healthcaresolutions.ca. You will always be contacted before payment and shipment on these items.
*Some provinces in Canada may be subject to higher shipping charges due to "remote" locations; such as North West Territories, Nunavut or the Yukon Territories. You will be contacted by our team after you place your order for any additional charges that may be required before shipment.
UNITED STATES
| ORDER TOTAL VALUE | RATE |
|---|---|
| Less than $70 CAD | $20 CAD** |
| Greater than $70 CAD | $30 CAD** |
**US SHIPPING
May be subject to actual shipping charges on heavy or oversize items (Walker,Rollators, Beds, Scooters etc). You will be contacted after you place your order with our actual and best rate of shipping to your location.
**Orders to the US may be subject to custom and duties fees.
Healthcare Solutions is not responsible for any charges that occur due to importing, these charges are the responsibility of the recipient. These custom charges vary and we have no way of estimating these fees. For information on these charges, please contact your local customs office.
Note: Clearance items may be subject to a higher shipping charge due to the fact that it is difficult to absorb the shipping costs when we are already selling at our clearance pricing. You will be contacted by our team before shipment in these circumstances
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Fast Free Shipping on Orders of $50
A Customizable System with No Monthly Fees! Program up to 4 Custom Contacts.
FreedomAlert is the world's first programmable two-way voice pendant communicator with no monthly fees. Personal security has never been so small or affordable. The FreedomAlert can be programmed to call family, friends, or neighbors, at anytime from anywhere in the home and into the surrounding yard. If the programmed contacts are unreachable - the system can default to call an emergency 911 operator.
The FreedomAlert has the ability to be programmed with up to four (4) contacts to call anytime. The system can be customized with the three position switch on the back of the base unit to select one of three modes. A power outlet and an active landline are all that is needed for the unit to operate. The medical pendant is powered by a lithium-ion battery that lasts up to 6 months on a single charge.
- Program up to 4 personal contacts
- Slide switch on unit allows to select 3 modes:
- Call up to 4 custom contacts
- Call up to 4 custom contacts & then emergency 911
- Call 911 directly
- Dial 5 feature: Call recipient is prompted to press '5€² to continue emergency call. If the call hits voice mail and
- '5€² is not pressed, the next programmed number will be dialed automatically
- System test and battery test functions
- Audible prompts and confirmations during set-up and testing
- Combination of up to 4 pendants or Emergency Wall Communicators programmed to one base station
- Auto power off of pendant after one minute of inactivity
- 24 hour emergency battery back-up
- Extra telephone jack in base unit
- Water resistant pendant
- • Compatible with any standard land-line and most VoIP
- • DECT communication technology (Digital Enhanced Cordless Telecommunications)
- • Operating Frequency: 1.9 GHz Spread Spectrum
- • Coverage: 600ft (183m) line of site
- • Battery: lithium-ion rechargeable for pendant, AA NiMh rechargeable for base (available only
- through LogicMark)
- • FCC & DOC Canada certified
- • Factory is ISO-9001 approved
- • Conforms to UL 1637
Pendant Specs: 1.4oz - 41g (w/ battery) L: 2.13" (body) 3" (w/ antenna) W: 1.25" D: .75"
Package Specs: H: 3" W: 12" D: 10" Weight: 2.2lbs