To request a price match, please provide the following details:

For in-store purchases, bring along proof of the competitor's lower price, such as a printed flyer or a website link (please note that screenshots are not accepted).

For online orders, you would need to provide your email address, phone, competitor’s price and product link. You could also share any additional documents or comments you wish to share.

We understand the importance of timely responses. Typically, our team reviews and processes price match requests the same day for in-store purchases and 1 to 2 business days for online orders.

Once you've submitted your request, our dedicated team will verify the details and notify you as soon as we can.

For in-store purchases, after verifying the details, we'll honour the lower price when you make your purchase.

For online orders, after our team reviews your request,you will receive an email notification on how to proceed with your online order with the lower price.

Once you purchase our product with the lower price, we are unable to offer additional price matches.

We are dedicated to ensuring that our Price Match Guarantee is as inclusive as possible. To be eligible for price matching, the products must meet the following criteria:

• Sold by a registered Canadian retailer.
• Sold by a competitor who ships from and within Canada and has a dedicated shipping information page on their website.
• They must be identical to the products offered by our competitors. This includes having the exact unit of measure, model, colour, or dimensions.
• If it's subscription pricing, rest assured that we can also beat the pricing for subscription products. Our goal is to provide you with the most competitive pricing for the products you need.

Please note that shipping costs are not included in our price match guarantee. Review Shipping Policy.

Yes, our Price Match Guarantee applies to both online and in-store purchases.

No, you may only select one offer at a time. Our Price Match Guarantee cannot be combined with other offers or discounts.