Healthcare Solutions

"I am so impressed with this store - they have everything - so many neat products from all over the world the best selection and service I’ve ever seen - the staff are all very knowledgeable and if they aren’t sure on something they go and find out - thank you for a wonderful experience everything I purchased is helping so much with my health struggles - thank you"

"Have purchased a number of products for my elderly Mom, always great customer service. But extra huge kudos and thanks to Curtis who came out to my mother's home to fix a brake on her walker that stopped working. [...] But thanks to Curtis going the extra mile, my mom and I had peace of mind for her safety. Thank you, Curtis for the outstanding, quick service during a challenging time. Great ambassador for Healthcare Solutions!"

"Megan was really helpful when I came in to get an air cast for my fractured foot. She grabbed a wheelchair immediately and helped me put the cast on- I was in a lot of pain and not functioning well. She was super understanding and kind and gentle and while we hope we won’t need to be back we will be happy to return here if we need to!"

"We went here first to rent a walker. The staff were attentive to our request bringing out a couple of walkers to help meet our needs. All staff we dealt with were pleasant. The walker worked great. We returned only to purchase a walker from them. After doing some research, the prices of Healthcare Solutions were comparable if not better than other places. In addition, they had a great selection of models to chose from. [...] All round, our experiences with Healthcare Solutions have been excellent."

"I accidentally ordered the incorrect size of an item and emailed right away. Crystal B was awesome and so fast at responding. She was very understanding that mistakes happen and offered a refund so I could purchase the correct item. She was a pleasure to deal with. Would definitely recommend this company for anyone needed healthcare needs. Thanks again Crystal! Service was excellent 5* all the way."

"I had an amazing shopping experience at Health Care Solutions! [...] Staff was extremely knowledgeable about their products and patient when providing me with information. They showed me options at different price points, and were very honest about the pros and cons of each, and what was worth getting for my specific situation. I really appreciated their guidance and knowledge. [...] Excellent customer service - their help was a huge relief, and I will be back. Definitely recommend them!"

"I am very impressed with the service. I was in twice in the last 7 days to pick up a hospital table and raised toilet seat for my husband who just had knee surgery. Each time I was greeted by a real person the minute I stepped in and a person was assigned to help me find my items. [...] The store was clean and the items were dust free. I felt comfortable bringing products already assembled off the shelf home to use. What I was impressed with is the acknowledgment at the door and the personal service which seems so rare today with big box stores and Amazon."

"Easy to use website and the best prices around. The friendly, prompt and effective staff corrected a small shipping delay, keeping me in the loop throughout."

"I was helped by a store employee named Tammy and she was wonderful. She had great information and suggestions and really knew the product. She also went out of her way to communicate directly with me. Many other people often take one look at my disabilities and communication differences and automatically talk to my spouse about me in front of me. Tammy communicated directly with me and I greatly appreciated that. I would definitely recommend this place and go back."

"Overall great product availability and incredibly informative team. Couldn’t have picked out what I needed without the impeccable staff knowing everything."

"Amazing experience with Healthcare Solutions. Purchased an item that was out of stock and Crystal tracked down a floor model for us as our need was quite urgent. She definitely lived up to the SOLUTION part of the company name! It arrived in good shape with quick shipping. I really appreciate all of her hard work making sure I can be safe in my home. I really love good customer service and highly recommend this company for exceptional customer service."

"Hospital bed and over-bed table were installed by staff, and both worked with no issues. My mum found the bed to be comfortable. Delivery and pick-up team phoned ahead on the day of delivery/pick-up, to let me know when they were arriving, and each time, they were very punctual. Service was friendly and cheerful. [...] I highly recommend dealing with this location. They were pleasant to deal with during a difficult time."

"Great store for medical supplies, I was surprised they even offer price matching! Lots of selection I’m a big fan of the natural ingredient lines they have too."

"Tavaine at the Northside store was very kind, easy to talk to and very informative regarding their product. The delivery guys, Matt and Carlos, were very careful bringing my new lift-chair into my home. They were very patient while helping me clean the area first, then making sure it was set up properly before they left. Finally, they took away my old, broken chair for me. I had a wonderful experience from beginning to end and I’m so happy and thankful."

"They went above and beyond to make sure my Mom’s new walker was exactly the one for her. They first bought three to her Seniors Lodge to try but we went to the North Side Location to see more. They all were very professional and nice. Courtney took her time and answered all of our questions. And ensured my 94 year old Mom was happy with her final purchase. I highly recommend they for all your health care needs."

"I have been using Healthcare Solutions for the past few month, completing many NIHB requests for equipment and aids of daily living. Caressa has been exceptional to work with and very knowledgeable of the products. Thanks for the continued support and I am looking forward to continuing to work with Healthcare Solutions in the future!"