Failed completely
I bought one of these. I weighed 191.5 kgs (422lbs)when i bought it and have lost weight. I now weigh 167kgs(368lbs). I sat on it today while on my drive way. I felt a little sore on my bad hip(which is the reason i bought this). And one of the wheels bent sideways and sent me to a plunge to the ground. I of course landed on my bad hip. In horrible pain i was taken to hospital where xrays and pain meds were administered. This is supposed to be rated for 500lbs. And it failed miserably. I have only had it for about 6 months. I use it very infrequently. I use a cane as much as possible. This unit seemed on until this break. They are fixing it and did get me a loaner in the meantime. But i am now afraid to trust it. It not only was painful but extremely embarassing to have my neighbor come help me and take me to hospital. Horrible ordeal based on unit not supporting 368lbs when advertised as 500 lbs. Horrible.