You may return most new, unopened items which were not special orders within 30 days of delivery for a full refund. Items should be returned in their original packaging. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
To maintain hygienic standards in accordance with Alberta Health and Health Canada infection and disease prevention initiatives ALL medical, surgical, and rehabilitation equipment and soft supports are non-returnable, unless they have a manufacturer guarantee. Other items we do not return include (but are not limited to):
*All returns will be responsible for the shipping charges back to Healthcare Solutions, unless it was in result of an error or a defective product*
We cannot accept returns on merchandise that was opened, used, is missing the serial number or UPC, or returned more then 30 days after delivery. If you would like to make a return or exchange, you must contact us by phone or email.
Items returned to us without notification will not be eligible for a refund or exchange.
Email: orders@healthcaresolutions.ca
CANADA| ORDER TOTAL VALUE | RATE |
|---|---|
| Less than $50 CAD | $9.99 CAD* |
| Greater than $50 CAD | FREE* |
| *Note:Larger items may require additional charges | |
Some over sized items such as lift chairs, hospital beds, scooters, ramps, tables, heavy gel or liquids or any item with a higher cubic weight may be subject to a fixed higher rate shipping charge.
Please contact us for a shipping quote before purchase at orders@healthcaresolutions.ca. You will always be contacted before payment and shipment on these items.
*Some provinces in Canada may be subject to higher shipping charges due to "remote" locations; such as North West Territories, Nunavut or the Yukon Territories. You will be contacted by our team after you place your order for any additional charges that may be required before shipment.
UNITED STATES| ORDER TOTAL VALUE | RATE |
|---|---|
| Less than $70 CAD | $20 CAD** |
| Greater than $70 CAD | $30 CAD** |
May be subject to actual shipping charges on heavy or oversize items (Walker,Rollators, Beds, Scooters etc). You will be contacted after you place your order with our actual and best rate of shipping to your location.
**Orders to the US may be subject to custom and duties fees.
Healthcare Solutions is not responsible for any charges that occur due to importing, these charges are the responsibility of the recipient. These custom charges vary and we have no way of estimating these fees. For information on these charges, please contact your local customs office.
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Shop online at www.healthcaresolutions.ca
Fast Free Shipping on Orders of $50
A rigid plastic orthosis for stabilizing the CMC joint and the MCP joint. No impairment of grip function and fine motor activity. Simple to mold and cut, lightweight
| Size | Wrist Circumference |
|---|---|
| XS | up to 15 cm |
| S | 15-17 cm |
| M | 17-19 cm |
| L | 19-21 cm |
| XL | 21-23 cm |
