Description
You may return most new, unopened items which were not special orders within 30 days of delivery for a full refund. Items should be returned in their original packaging. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
To maintain hygienic standards in accordance with Alberta Health and Health Canada infection and disease prevention initiatives ALL medical, surgical, and rehabilitation equipment and soft supports are non-returnable, unless they have a manufacturer guarantee. Other items we do not return include (but are not limited to):
- Personal Protection Equipment (Masks, Sanitizers, Gowns, Gloves)
- Lift Chairs, Scooters or Power Chairs
- Bedding Accessories
- Breast Pumps
- Compression Stockings
- Ostomy Products
- Support & Braces
- Bathroom Equipment
- Pressure Prevention items (including Sheepskin, Ventopedic)
- Nursing Clothes
- Clearance Items
- Any items marked as non-returnable on the product page
- Special order items
*All returns will be responsible for the shipping charges back to Healthcare Solutions, unless it was in result of an error or a defective product*
We cannot accept returns on merchandise that was opened, used, is missing the serial number or UPC, or returned more then 30 days after delivery. If you would like to make a return or exchange, you must contact us by phone or email.
Items returned to us without notification will not be eligible for a refund or exchange.
Email: orders@healthcaresolutions.ca
Shipping
CANADA
| ORDER TOTAL VALUE | RATE |
|---|---|
| Less than $50 CAD | $9.99 CAD* |
| Greater than $50 CAD | FREE* |
| *Note:Larger items may require additional charges | |
**CANADA SHIPPING
Some over sized items such as lift chairs, hospital beds, scooters, ramps, tables, heavy gel or liquids or any item with a higher cubic weight may be subject to a fixed higher rate shipping charge.
Please contact us for a shipping quote before purchase at orders@healthcaresolutions.ca. You will always be contacted before payment and shipment on these items.
*Some provinces in Canada may be subject to higher shipping charges due to "remote" locations; such as North West Territories, Nunavut or the Yukon Territories. You will be contacted by our team after you place your order for any additional charges that may be required before shipment.
UNITED STATES
| ORDER TOTAL VALUE | RATE |
|---|---|
| Less than $70 CAD | $20 CAD** |
| Greater than $70 CAD | $30 CAD** |
**US SHIPPING
May be subject to actual shipping charges on heavy or oversize items (Weights, Walkers, Rollators, Beds, Scooters etc). You will be contacted after you place your order with our actual and best rate of shipping to your location.
**Orders to the US may be subject to custom and duties fees.
Healthcare Solutions is not responsible for any charges that occur due to importing, these charges are the responsibility of the recipient. These custom charges vary and we have no way of estimating these fees. For information on these charges, please contact your local customs office.
Note: Clearance items may be subject to a higher shipping charge due to the fact that it is difficult to absorb the shipping costs when we are already selling at our clearance pricing. You will be contacted by our team before shipment in these circumstances
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Shop online at www.healthcaresolutions.ca
Fast Free Shipping on Orders of $50
Comes with unit, soft case, lithium battery, battery charger, lead wires and user manual.
• Simple "Target" screen interface
• 40 Programs to choose from
• Lock button to avoid accidental changes
• Last program memory, even if the battery is removed!
• Lithium rechargable battery with low battery indicator
• Adjustable program timers
• Electrode placement guide
• Backlit LED screen
• Dual channel, portable electrotherapy
Technical specifications
TENS (Programs 0 - 21):
Intensity 0-150mA zero to peak at 500ohm load
Frequency 1-150 Hz Pulse width 50 - 250μs
Waveform Symmetrical bi-phase rectangular Asymmetrical bi-phase rectangular Mono-phase rectangular
Treatment timer Continuous, 15, 30, 45, 60, 90min
EMS (Programs 22 - 33):
Intensity 0-150mA zero to peak at 1000ohm load each channel
Frequency 1-110 Hz Pulse width Positive phase: 50-400μs, in steps of 50μs
Waveform Symmetrical bi-phase rectangular, Symmetrical bi-polar rectangular
Ramp up time 0-5s in steps of 0.25s
Ramp down time 0-5s in steps of 0.25s On time 1-60s in steps of 1s,
Off time 0-60s in steps of 1s
Treatment timer Continuous, 10, 20, 30, 45, 60, 90min Microcurrent (Programs 34 - 35):
Frequency 94Hz fixed (A)/ 0.5,8,80Hz(B) Pulse width 250uS fixed (A),2.1ms fixed (B) Wave form Mono-phase rectangular
Treatment timer Continuous, 10, 20, 30, 45, 60, 90min
Interferential (Programs 36 - 39):
Carrier Frequency 4000Hz fixed (CH1) Modulating
Frequency 4004-4160Hz, in steps of 4Hz (CH2)
Phase width 125μs Wave form Symmetrical balanced Sine wave
Treatment timer Continuous, 10, 20, 30, 45, 60, 90min
Health Canada Licence: 90429