A thank-you for coming back to us
A lot of our customers have been with us for years. They pick up supplies every month, come in for a fitting, or call us when a lift chair needs service. HS Rewards is our way of saying thanks.
You earn points on everything you buy from us, at either Edmonton store or online, and turn them into money off your next order. Points never expire.
The more you shop with us, the more you get back
Every 500 points is $5 off. You move up automatically as you spend during the year, and once you reach a tier you keep it through the following year.
Foundation
Free to join, no minimum spend
- 2 points for every $1
- 500 bonus points on your birthday
- About 2% back on every purchase
Heritage
Spend $1,000 in a calendar year
- 5 points for every $1
- 1,500 bonus points on your birthday
- About 5% back on every purchase
Legacy
Spend $5,000 in a calendar year
- 10 points for every $1
- 3,000 bonus points on your birthday
- About 10% back on every purchase
Questions about HS Rewards
Can't find your answer? Call us at 780-434-3131 or ask at either store.
How do I earn points?
How do I earn points?
Every dollar you spend earns points: 2 per dollar at Foundation, 5 at Heritage once you've spent $1,000 in the year, and 10 at Legacy once you've spent $5,000. It works the same in store and online.
How do I use my points?
How do I use my points?
Redeem them for money off future purchases, in steps of 500 points ($5). Sign in to your account to see your balance and use your points at checkout.
What's the difference between Foundation, Heritage and Legacy?
What's the difference between Foundation, Heritage and Legacy?
The tiers differ in how many points you earn per dollar, how big your birthday bonus is, and the extra offers you'll see from us. We're adding more ways to earn and redeem.
How do I move up a tier?
How do I move up a tier?
It happens automatically, based on what you spend in the calendar year (January 1 to December 31). Spend $1,000 to reach Heritage and $5,000 to reach Legacy.
When does my tier reset?
When does my tier reset?
The tier you reach in a year is yours for the rest of that year and all of the next one. Your spending total starts again on January 1, giving you the new year to keep your tier or move up.
For example: in September 2027, Frank is in Heritage because he spent $2,300 in 2026. So far in 2027 he's spent $600. If he spends nothing more, he drops to Foundation on January 1, 2028. If he spends another $400 in 2027, he keeps Heritage through 2028. If he spends another $2,700, he moves up to Legacy right away and keeps it through 2028.
When did I start earning points?
When did I start earning points?
If you gave us your contact details at checkout, you've been earning points on most purchases since January 2025, even without an account. To use them, create an account, or simply sign in if you already have one.
Can I earn double points?
Can I earn double points?
Yes. Watch for promotions where select purchases earn extra points.
Do my points expire?
Do my points expire?
No. Save them up or use them as soon as you have 500.
How do I join?
How do I join?
If you already have an account, you're in: just sign in. If you're new, or have always checked out as a guest, creating an account takes a minute and your rewards are ready right away.
Can I combine points with a discount code?
Can I combine points with a discount code?
No. Points and promo codes can't be used on the same order.
Is there a limit on how many points I can use at once?
Is there a limit on how many points I can use at once?
No limit. You can redeem as many points as you have, in $5 steps. In store, not every $5 step is available: you could redeem $500 at once, for example, but not $505.
You may already have points waiting
If you've shopped with us since January 2025 and left your email or phone number, you've been earning. Sign in to see your balance, or create an account to start using it.