Heartway S43 All Terrain 4-Wheel Scooter
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Real people. Real support.Edmonton owned since 1990
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Description
Description
The Heartway S43 is a large four wheel mobility scooter designed for outdoor use by a single adult with mobility impairments. It is built on a full-suspension frame with 470 mm pneumatic tires, a 1500 W motor, and a 20 in captain seat that swivels, slides, and reclines.
The tiller carries a digital display showing speed, battery level, gear and error codes, with a headlight, turn signals, hazard flashers, a horn and twin mirrors. Speed is set through three gears and controlled with a wig wag lever that brakes automatically when released. A USB and USB-C charging port is fitted at the tiller, and a front basket is included.
Features
- Two batteries must be purchased separately and fitted before first use.
- Full suspension
- 20 in captain seat with headrest, adjustable armrests, swivel, fore and aft sliding, and a reclining backrest
- Seat belt fitted as standard
- Adjustable tiller angle with a release lever
- Digital display showing speed, battery level, selected gear and diagnostic error codes
- Three speed settings selected from the tiller
- Wig wag lever giving proportional speed control, with electromagnetic brakes that engage automatically when the lever is released or the power is off
- Automatic parking brake, and a free-wheel lever for moving the scooter manually
- Thermal rollback that reduces power if the motor or controller overheats
- Headlight, tail light with brake function, front and rear turn signals, hazard flashers and a horn
- Twin mirrors
- USB and USB-C charging port at the tiller
- Front basket included
- Pneumatic tires front and rear
- Removable seat, battery pack and front basket for transport
Specifications
| Weight capacity | 396 lb (180 kg) |
| Overall length | 60.6 in (154 cm) |
| Overall width | 28.7 in (73 cm) |
| Overall height | 53.9 in (137 cm) |
| Weight with batteries | 326 lb (148 kg) |
| Weight without batteries | 185 lb (84 kg) |
| Battery pack weight | 141 lb (64 kg) for the pair |
| Seat | 20 in captain seat, backrest reclines to 105 degrees |
| Seat width | 20 in (50.8 cm) |
| Seat depth | 18.1 in (46 cm) |
| Seat height | 16.9 in (43 cm) |
| Backrest height | 28.3 in (72 cm) |
| Maximum speed | 17 km/h |
| Travel range | Up to 50 km per charge. Range is reduced on slopes, rough terrain and when climbing curbs. |
| Rated slope | 10 degrees |
| Ground clearance | 6.1 in (15.5 cm) |
| Wheels | 18.5 x 3.5 in (47 x 9 cm) pneumatic, front and rear |
| Tire pressure | 30 to 35 psi |
| Suspension | Full |
| Brakes | Electromagnetic, with automatic parking brake |
| Anti-tippers | None fitted |
| Motor | 1500 W, 5200 rpm, 20:1 transaxle |
| Controller | S-Drive, 200 A |
| Compatible Batteries | Two 12 V lead acid, BATTERIES ARE NOT INCLUDED |
| Charger | 8 A off-board, 100 to 240 V, indoor use only, IP54 |
| Charging port | Tiller-mounted, with USB and USB-C outlets |
| Front basket size/capacity | 9 x 9 x 13in (23 x 23 x 33 cm), removable, 6.6 lb (3 kg) |
| Ingress protection | IPX4, water spray tested. Not weatherproof. |
| Operating temperature | -10 to 45 degrees C, per the product label |
| Estimated service life | 5 years |
| Manufacturer | Heartway Medical Products, Taiwan |
| Warranty | Main frame 2 years limited; controller 1.5 years limited; electronic components and charger 1 year limited, from the date of delivery. Motor brushes, fuses, bulbs, batteries, tires, arm pads, seat cushions and body panels excluded. |
Indications
The manufacturer states that this scooter is indicated for individuals with a total or severe inability to walk due to:
- Paralysis
- Loss of limbs (amputation)
- Extremity defects or deformities
- Joint damage, provided manual dexterity in at least one arm is preserved
- Other debilitating diseases
The manufacturer adds that a scooter is indicated when a manual wheelchair is no longer feasible but the user still has the physical and mental capacity to safely operate an electric motor-driven device.
Contraindications
The manufacturer states that use of this scooter is not recommended for individuals with:
- Severe balance disorders or equilibrium impairment
- Significant visual impairment (insufficient eyesight for safe operation)
- Severe cognitive impairments, for example dementia or an inability to follow safety instructions
Safety Information
- Do not operate the scooter on public streets or roadways, or in heavy traffic. Obey local pedestrian traffic rules wherever it is used.
- The manufacturer states that this scooter does not meet ISO 7176-19 and cannot be used as a seat in a motor vehicle. Transfer to a vehicle seat and secure the scooter separately.
- Do not drive on a slope steeper than the rated 10 degrees. Drive straight up the face of a slope rather than across it, and reduce speed on descents, since stopping distances on slopes are much longer than on level ground.
- Single occupant only. Do not carry passengers.
- Not intended for use by people with significant visual impairment. Sufficient finger dexterity is required to operate the controls.
- Not for use by children under 12.
- Always wear the seat belt and keep your feet on the floorboard while driving.
- Turn the power off before getting on or off.
- Do not engage free-wheel mode while the scooter is on a slope, and check the motors are engaged before switching the power on.
- Do not switch the power off while moving. This stops the scooter abruptly.
- Avoid operating in rain, sleet or snow. Moisture can cause electronic faults and frame corrosion, and snow risks skidding.
- Do not operate hand-held radios or mobile phones while the scooter is switched on. Electromagnetic interference can release the brakes or cause unintended movement. Turn the scooter off if that happens.
- The scooter's surfaces can get hot enough to burn skin after long exposure to direct sunlight.
- Two people are needed to lift the seat out safely.
- The full set of warnings, including inclines, obstacles, battery handling and electromagnetic interference, is in the user manual linked below. Read it before first use.
Care Instructions
Clean plastic and metal parts with a soft damp cloth and a mild, non-abrasive cleanser. Wash the upholstery with warm water and mild soap. Never hose the scooter down or spray water or liquid cleaner onto the display or electronics. If disinfection is needed, use a disinfectant approved for medical equipment and test it on a small hidden area first.
Store in a warm, dry place. For long term storage, charge the batteries fully, disconnect or remove the battery pack, and recharge at least once a month. The user manual sets out the daily, weekly, monthly and semi-annual inspection schedule, including tire pressure and tread checks. All maintenance and repair should be carried out by an authorized dealer.
Resources
Package Includes
- S43 mobility scooter
- BATTERIES ARE NOT INCLUDED
- 8 A off-board battery charger
- Front basket
- Two mirrors
- Seat with seat belt
- User manual
Shipping & Returns
Shipping & Returns
Shipping: Free shipping in Canada on orders over $99. Heavy and oversized items ship at a flat rate, confirmed with you by phone before delivery. Shipping details
Returns: Most new, unused items can be returned within 30 days. Health, hygiene and personal-care items, clearance and online-only items are final sale. See what can be returned
Real people. Real support.
We stand behind what we sell
A purchase like this is a big decision. Healthcare Solutions is a family-run, Edmonton-owned business that has been helping people stay independent since 1990. When you buy from us, you're not on your own after checkout.
- Local people you can reach. Call, email or walk into either of our two Edmonton stores.
- Alberta-wide delivery and setup. We bring it to you, set it up and show you how it works.
- We service what we sell. Batteries, tires, tune-ups and repairs by our own technicians. Service line 780-800-0274.
- Help with funding. We work with AADL, WCB, Veterans Affairs and other programs, and offer financing.
What our customers say
Read more reviewsAbove and beyond my expectations
Wonderful customer service. As they ran out of an item I ordered, they arranged for the manufacturer to deliver the item directly to me with no shipping costs. This is service above and beyond my expectations for a seller. They are a class outfit.
Howard M
Absolute best experience
I had the absolute best experience today purchasing some 20-30mmHg pressure socks. Fatima was kind, professional and experienced.
Elaine V
Absolutely the best service
Absolutely the best service I've experienced! Came in to get prices for a new wheelchair and Salvador Garcia was so absolutely professional and easy to work with! Highly recommend
Scott D.